Volunteering Sunshine Coast

Certificate III Individual Support

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Thinking about a change to your career? Why not gain a Certificate III Individual Support in Ageing & Home and Community Care, right here on the Sunshine Coast.

Are you a caring individual with a passion for supporting the community?  If so, this opportunity may be for you.  Volunteering Sunshine Coast is excited to be able to provide this course through the QLD Governments Skilling Queenslanders for Work project which will help support selected participants of the community to gain skills and qualification within the Ageing and Homecare industry.

Community Work Skills

This project ‘Volunteer Pathways to Employment 1’ is funded by the QLD Governments Skilling Queenslanders for Work program. 

  • Skilling Queenslanders for Work provides skills development, training and job opportunities to unemployed, disengaged or disadvantaged Queenslanders through a suite of targeted skills and training programs
  • Skilling Queenslanders for Work focuses on developing an individual’s skills, supporting them to begin a learning pathway to a certificate III qualification, and providing direct assistance to those Queenslanders that need extra support to enter and stay in the workforce
  • Skilling Queenslanders for Work funds not-for-profit community-based organisations to deliver projects that respond to the needs of local job seekers and employment opportunities in their area
  • Community Work Skills is one of seven programs that make up the Queensland Government’s Skilling Queenslanders for Work initiative.

Community Work Skills offers tailored assistance to disadvantaged Queenslanders to gain nationally-recognised skills and vocational qualifications up to a certificate III level. This course will be run in partnership with our preferred Registered Training Organisation.

Daisy Learning (RTO: 40497)

Volunteering Sunshine Coast is privileged to be able to support those in un-employment within the Sunshine Coast region, and even more so due to the uncertainty around the COVID-19 pandemic.


Read on below or contact our office and ask for information (07) 5443-8256 or email admin@volunteeringsc.org.au

Course Information 

In this course, you will learn how to support independence and well-being, gain a variety of technical skills, and develop a range of transferable skills from communication to teamwork. This specialised course will give you the skills to provide home and community support services to facilitate the empowerment of older people, people with a disability, and people living with dementia.

Successful completion of this course will qualify you to work in aged care, and home and community care. It will also prepare you to undertake further studies in the community services and health sectors.

Our partners at daisy learning and volunteering sunshine coast will support you every step of the way to ensure you have the knowledge and skills needed to succeed in the field.

Course Start Date

15 June 2020 to 26 Aug 2020 or approximately 12 weeks

Cost of the Course

We suggest all participants contact our office to discuss what funding options may be available to you.

There may be government subsidies available to participants of this course, however, these will all vary between participants.

For this course, there will be a student contribution fee of $115 payable to our registered training organisation Daisy Learning delivering the training and assessment services under this program.

The training is being delivered under the Queensland Government’s Skilling Queenslanders for Work Community Work Skills program. Course fees vary depending on eligibility. Visit the Queensland Government for more information about the Community Work Skills program or call us direct on (07) 5443-8256.

Job Prospects

  • Support Worker
  • Care worker
  • Aged Care Worker
  • Personal Care Giver
  • Personal Care Worker
  • Personal Care Assistant
  • Accommodation Support Worker
  • Field Officer
  • Assistant in Nursing
  • Home Care Assistant
  • In-home Respite Worker
  • Care Service Employees
  • Nursing Assistant

Added Personal Development Activities and Services

As an added feature to this course, you will receive extra personal development support from the team at Volunteering Sunshine Coast, this may include:

  • CV/Resume Support
  • CV/Resume Template
  • Cover Letter Writing
  • Job and Interview Skills Readiness 
  • Communication and Interpersonal Skills
  • Role Play of Interviews and Job Scenarios
  • Budgeting Skills
  • Workplace Skilling  
  • Self-esteem and Confidence Building
  • Professional Etiquette – Dressing for Success
  • Work placements 
  • Plus additional Job search and individualised training and support

Course Entry Requirements

To be eligible for this course, you must:

  • Not currently be enrolled in, or do not already hold, a post-school certificate III or higher qualification (some exceptions apply – please call us to check your eligibility)
  • Australian Citizen or Permanent Resident or a New Zealand Citizen
  • be over 15 years of age, who have finished or left secondary school

If eligible these will be your next steps:

  • firstly, be selected via an interview process
  • undertake a Language, Literacy and Numeracy (LLN) Skills Indicator assessment questionnaire
  • have technological skills to undertake computer/online work and have
  • access to a computer and software with the following minimum specifications Microsoft Windows XP, or later, or Mac OS X or above;
  • undertake a National Police Check without a notable offence being listed (Class-Based Students)
  • ability to undertake a vocational placement, which includes manual handling tasks (Class-Based Students) 

Course Structure – CHC33015 Certificate III Individual Support

In order to gain the CHC33015 Certificate III in Individual Support, 13 units of competency must be completed for this qualification.

These units will be delivered from the 15 June 2020 to 26 Aug 2020. 

You must be able to undertake this course during this period. Due to COVID-19, this will course will be run partially online and offline as soon as the restrictions of the social distancing are lifted.

Unit Code  Unit Name 
CHCCCS015  Provide individualised support 
CHCCCS023 Support independence and well being 
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCCCS011 Meet personal support needs
CHCCCS025 Support relationships with carers and families
CHCHCS001 Provide home and community support services
#HLTAID003 Provide First Aid

To attain this qualification you are required to complete all units listed above as competent and meet the requirements of at least 120 hours of vocational placement within a period of 12 months.

Work Placement

We have existing relationships with our local organisations which ensure you can be offered the best Work Placement opportunities possible.

We will assist you to arrange your Work Placement and do our best to place you with an organisation close to home.

If you’re already working in the industry, you can complete your Work Placement at your workplace if you choose.

Although Work Placement is unpaid, it provides fantastic work experience as well the confidence and contacts that will assist in gaining employment.

Your work shifts will be based on the standard shifts of the organisation you are placed. You may be expected to start as early as 6:00 am and work as late as 11:00 pm. Please consider your transport needs in relation to this.